Removal of Error # FXX07 Pop-Up Virus (Tech Support Scam)

Error # FXX07 pop-up virus is a typical tech support scam. The error code could be displayed on certain websites. The page it appears on looks exactly as Microsoft’s main site. This “Error # FXX07” virus is usually caused by adware installed on your computer, and your browsing activities could be totally interrupted by endless redirects to suspicious websites. It is also possible that the pop-up prevents you from getting off your browser. According to the pop-up virus, you should call a “toll free” phone number to reach a professional assistant who will fix the problem.

How to fix the issue preventing money and data loss?

How Does Error # FXX07 Reach the PC?

The Error # FXX07 tech support scam can reach your browser and PC via potentially unwanted adware programs that come bundled with other free software you download from the Internet. You can prevent this happening by check for Advanced or Custom option in the installation setup of each freeware you install.
Clicking on advertisements, banners, pop-ups and browsing through unknown websites are also among the possible ways for “Error # FXX07” to reach your system.

Details About Error # FXX07 Pop-Up Virus

Error # FXX07 is an error code that appears as a pop-up notification on a page that imitates the Microsoft’s official website. The message on the pop-up states that your personal and financial information might be at risk due to a spyware infection and provides a phone number for contact with a Microsoft certified technician who will help you to solve the problem. Error # FXX07 pop up offers the following statement:

Error # FXX07
Softlayer Technologies inc. has detected some suspicious activity from your IP address.
Cydoor Spyware may have caused a security breach at your network location.

Y0UR PERS0NAL AND FINANCIAL INF0RMATI0N MIGHT BE AT RISK.Call Toll Free 1-800-958-217.

Please contact MICR0S0FT CERTIFIED technician to rectify the issue.
Please do not open internet browser for your security issue to avoid data corruption on your registery of your operating system.
Please contact MICR0S0FT CERTIFIED technicians at Toll Free HelpLine:1-800-958-217

PLEASE D0 N0T SHUT D0WN 0R RESTART Y0UR C0MPUTER,D0ING THAT MAY
LEAD T0 DATA L0SS AND FAILURE 0F 0PERATING SYSTEM,HENCE N0N
B00TABLE SITUATI0N RESULTING C0MPLETE DATA L0SS.
C0NTACT ADMINISTRAT0R DEPARTMENT T0 RES0LVE THE ISSUE 0N

***********************************
T0LL FREE 1-800-958-217

The pop up is impersonating the Softlayer Technologies inc. company. It is an IBM Company that provides cloud infrastructure as a service. Error # FXX07 tech support scam attempts to scare you that Cydoor spyware endangers your PC and privacy security. Actually, Cydoor is reported to be an adware program that downloads advertisements from a server and displays them on your computer. So it is more likely to be the reason why you see the Error # FXX07 tech support scam message than a breach of your personal and financial data.

Scammers are trying to trick victims that a call to number 1-800-958-217 is toll free, however, it is not free and even a call for a few seconds may cost you lots of money. Furthermore, the last person who will answer on this number is a Microsoft technician.

Remember, Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication we have with you must be initiated by you.

If you call the scammers, they can trick into actions that will allow them to take control of your computer and collect sensitive data such as online banking credentials and other personal information. Then they can misuse with the gained information by selling it to other cybercriminals or performing malicious activities themselves.

The Error # FXX07 tech support scam probably is using various pop-ups that display fake warning messages and phone numbers to call and get the “issue” fixed. In future treat all unsolicited pop-ups and or phone calls with skepticism and prevent malware infections. Be scam smart.

Additionally, all of you who have been victims of technical support scams can report the issues on Microsoft website.

How to Remove Error # FXX07 Tech Support Scam

The following guide is designed to conduct you through the manual removal steps of Error # FXX07 pop-up virus from your browser and system. Have in mind that sometimes the threat is more complex and you may need the assistance of an anti-malware tool for best removal results.

Error # FXX07 pop-up virus removal guide

Notice!
Manual removal of Error # FXX07 pop-up virus requires being familiar with system files and registries. Removal of any important data can lead to permanent system damage. You could prevent this troublesome effect and delete Error # FXX07 pop-up virus with SpyHunter malware removal tool.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP I: Start the PC in Safe Mode with Network

This will isolate all files and objects created by the browser hijacker so they will be removed efficiently.

    1) Hit WIN Key + R

Windows-key-plus-R-button-launch-Run-Box-in-Windows-illustrated

    2) A Run window will appear. In it, write “msconfig” and then press Enter
    3) A Configuration box shall appear. In it Choose the tab named “Boot
    4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
    5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking

STEP II: Remove Error # FXX07 pop-up virus from Windows

Here’s a way to remove the program. This method will work regardless if you’re on Windows 10, 8, 7, Vista or XP. Simply selecting the program and pressing delete won’t work, as it’ll leave a lot of small files. That’s bad because these leftovers can linger on and cause all sorts of problems. The best way to delete a program is to uninstall it. Here’s how you can do that:

    1) Hold the “Windows” button (It’s between CTRL and Alt on most keyboards) and press “R”. You’ll see a pop-up window.

run-window-windows

    2) In the textbox, type “appwiz.cpl”, then press“ Enter ”.

appwiz-cpl-command-run-windows

    3) The “Programs and features” menu should now appear. It’s a list of all the programs installed on the PC. Here you can find the program, select it, and press “Uninstall“.

uninstall-malicious-software-control-panel-programs-features-windows

STEP III: Remove Error # FXX07 pop-up virus From Your Browser

Before resetting your browser’s settings, you should know that this action will wipe out all your recorded usernames, passwords, and other types of data. Make sure to save them in some way.

Removal guide for Google Chrome Removal guide for Mozilla Firefox Removal guide for Internet Explorer

      1) Start Google Chrome. On the upper-right corner, there a “Customize and Control” menu icon. Click on it, then click on “Settings“.

    settings-google-chrome-browser-hijacker-removal-guide

      2) Click “Extensions” in the left menu. Then click on the trash bin icon to remove the suspicious extension.

    delete-suspicious-extension-google-chrome-browser-hijacker-removal-guide

      3) Again in the left menu, under Chrome, Click on “Settings“. Go under “On Startup” and set a new page.

    set-new-page-google-chrome-browser-hijacker-removal-guide

      4) Afterward, scroll down to “Search“, click on “Manage search engines“.

    manage-search-engines-google-chrome-browser-hijacker-removal-guide

      5) In the default search settings list, find the unknown search engine and click on “X“. Then select your search engine of choice and click “Make default“. When you are ready click “Done” button in the right bottom corner.

    1) Start Mozilla Firefox. In the upper right corner, click on the Open menu icon and select “Add-ons“.

add-ons-mozilla-removal-browser-hijacker-guide

    2) Inside the Add-ons Manager select “Extensions“. Search the list of extensions for suspicious entries. If you find any, select them and click “Remove“.

remove-suspicious-extensions-mozilla-removal-browser-hijacker-guide

    3) Click again on the Open menu icon, then click “Options“.

options-mozilla-firefox-removal-browser-hijacker-guide

    4) In the Options window, under “General” tab, click “Restore to Default“.

restore-to-default-settings-mozilla-firefox-removal-guide-browser-hijacker

    5) Select “Search” in the left menu, mark the unknown search engine and press “Remove”.

search-remove-unknown-search-engine-mozilla-firefox-removal-guide-browser-hijacker

    1) Start Internet Explorer. Go to the “Tools” menu and click on “Manage add-ons“.

manage-add-ons-internet-explorer-removal-browser-hijacker-bestsecuritysearch

    2) In the “Manage add-ons” window, bellow “Add-on Types“, select “Toolbars and Extensions“. If you see a suspicious toolbar, select it and click “Remove“.

remove-suspicious-toolbars--internet-explorer-removal-browser-hijacker

    3) Then again in the “Manage Add-ons” window, in “Add-on Types“, Select “Search Providers“. Chose a search engine and click “Set as default“. Select the unknown search engine and click “Remove and Close”.

search-providers-set-engine-delete-suspicious-internet-explorer-removal-browser-hijacker

    4) Open the Tools menu, select “Internet Options”.

internet-options-internet-explorer-removal-browser-hijacker

    5) In the “General” tab, in “Home page”, enter your preferred page. Click “Apply” and “OK”.

enter-preferred-homepage-internet-explorer-removal-browser-hijacker

STEP IV: Remove Completely Error # FXX07 pop-up virus Browser Hijacker Using SpyHunter Anti-Malware Tool

Manual removal of Error # FXX07 pop-up virus requires being familiar with system files and registries. Removal of any important data can lead to permanent system damage. Prevent this troublesome effect – delete Error # FXX07 pop-up virus with SpyHunter malware removal tool.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

    1) Again type simultaneously the Windows Button + R key combination
    2) In the box, write “regedit”(without the inverted commas) and hit Enter
    3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
    4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Preventive Security Measures

    1) Enable and properly configure your Firewall.
    2) Install and maintain reliable anti-malware software.
    3) Secure your web browser.
    4) Check regularly for available software updates and apply them.
    5) Disable macros in Office documents.
    6) Use strong passwords.
    7) Don’t open attachments or click on links unless you’re certain they’re safe.
    8) Backup regularly your data.
Gergana Ivanova

Author : Gergana Ivanova

Gergana Ivanova is computer security enthusiast. She is a member of Best Security Search team and enjoys presenting the latest news on cyber-security and cyber-threat issues.


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