Restore Your PC From and Fix Your Browser (Google Chrome, Internet Explorer, Mozilla Firefox)

A popular search engine known as has been identified as being dangerous and included in several browser hijackers, read our complete removal guide to delete infections.

What Is The Browser Hijacker

Security experts have shared their concerns over a newly discovered browser hijacker known as It operates both as a rogue search engine, a dangerous browser extension and a malicious redirect. These are the three main cases where the users can have their privacy and security endangered:

  1. Search Engine Use – People who stumble upon the portal through a referral or redirect can find similarities between the site and a legitimate search engine. All search queries and site activity is tracked by the owners and this can be used to profile and track the victims. In addition the site may impose third-party cookies into the browsers as well.
  2. Browser Extensions Redirection – Dangerous extensions can endanger the user’s privacy by changing the settings of the installed Internet browsers such as Mozilla Firefox, Google Chrome and Internet Explorer. In most cases the changes include the default home page, new tabs page and search engine. As the site itself poses as a quality search engine all queries and user activity is reported to the owners. Most extensions also harvest the stored passwords, browsing history and settings to the hacker operators.
  3. Malicious Redirects – The displayed search results may lead to a virus infection or a visit to other malicious sites or ad networks.

The whois records are private and this means that an unknown entity (company or individual user) is behind the site. The site’s privacy policy lists an email address that is hosted on another domain ( which probably means that the collective behind the search engines owns a network of different sites. Bysenda by itself is a site written in Chinese which is a probable origin of the operators. An address in Hong Kong is listed:

Bysenda Technology Inc.

There are several worrying conditions that are listed in the privacy policy:

  • We get information about you in a range of ways. Information You Give Us. We collect information you directly give us on the web pages designated, which may include information such as your first and last name, company, company mailing address, telephone number and email address etc.
  • We may get information about you from other sources, such as social media like Twitter, LinkedIn, etc. When you click on our ads placed with them, they will provide us with information from your accounts there (including your first and last name, social media handle and email address) to enhance and personalize your use of this Site.
  • We may automatically log information about you and your computer. For example, when you visit our Site, we may log your device operating system type, browser type, browser language, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our Site.
  • We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. Cookies help us make your visit better. We use cookies to see which parts of our Site people use and like and to count visits to our Site. A cookie cannot give access to your computer or any information stored on your computer. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Why Is Doing All Of This?

The primary motives for creating such sites and browser hijackers is to extract personal information. Most computer users do not change the default browser settings which automatically saves the history, stored cookies and account credentials on the local machine. The dangerous extensions can easily access and trasmit them to the remote operators and thus create a very large database of sensitive data if the script becomes popular enough.

This particular site poses as a legitimate search engine by having a very familiar looking user interface. If the computer users interact with it they can be redirected to other hacker-controlled sites and ad networks which can either infect them with viruses or generate income for the operators.

Protect Yourself From Hijackers like

To completely eliminate the threat we suggest that all infected users use a quality anti-spyware tool as it can both delete active infections with only a few mouse clicks and provide strong protection against all kinds of threats.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter Removal Guide

Manual removal of requires being familiar with system files and registries. Removal of any important data can lead to permanent system damage. You could prevent this troublesome effect and delete browser hijacker with SpyHunter malware removal tool.

Note for Mac users!
In case that your Mac has been affected by or you suspect that other threats are running on it you can follow detailed instructions on how to detect and remove Mac viruses so you can keep the device clean and secure.

STEP I: Start the PC in Safe Mode with Network

This will isolate all files and objects created by the browser hijacker so they will be removed efficiently.

    1) Hit WIN Key + R


    2) A Run window will appear. In it, write “msconfig” and then press Enter
    3) A Configuration box shall appear. In it Choose the tab named “Boot
    4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
    5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking

STEP II: Remove from Windows

Here’s a way to remove the program. This method will work regardless if you’re on Windows 10, 8, 7, Vista or XP. Simply selecting the program and pressing delete won’t work, as it’ll leave a lot of small files. That’s bad because these leftovers can linger on and cause all sorts of problems. The best way to delete a program is to uninstall it. Here’s how you can do that:

    1) Hold the “Windows” button (It’s between CTRL and Alt on most keyboards) and press “R”. You’ll see a pop-up window.


    2) In the textbox, type “appwiz.cpl”, then press“ Enter ”.


    3) The “Programs and features” menu should now appear. It’s a list of all the programs installed on the PC. Here you can find the program, select it, and press “Uninstall“.


STEP III: Remove From Your Browser

Before resetting your browser’s settings, you should know that this action will wipe out all your recorded usernames, passwords, and other types of data. Make sure to save them in some way.

Removal guide for Mozilla Firefox Removal guide for Google Chrome Removal guide for Internet Explorer

    1) Start Mozilla Firefox. In the upper right corner, click on the Open menu icon and select “Add-ons“.


    2) Inside the Add-ons Manager select “Extensions“. Search the list of extensions for suspicious entries. If you find any, select them and click “Remove“.


    3) Click again on the Open menu icon, then click “Options“.


    4) In the Options window, under “General” tab, click “Restore to Default“.


    5) Select “Search” in the left menu, mark the unknown search engine and press “Remove”.


      1) Start Google Chrome. On the upper-right corner, there a “Customize and Control” menu icon. Click on it, then click on “Settings“.


      2) Click “Extensions” in the left menu. Then click on the trash bin icon to remove the suspicious extension.


      3) Again in the left menu, under Chrome, Click on “Settings“. Go under “On Startup” and set a new page.


      4) Afterward, scroll down to “Search“, click on “Manage search engines“.


      5) In the default search settings list, find the unknown search engine and click on “X“. Then select your search engine of choice and click “Make default“. When you are ready click “Done” button in the right bottom corner.

    1) Start Internet Explorer. Go to the “Tools” menu and click on “Manage add-ons“.


    2) In the “Manage add-ons” window, bellow “Add-on Types“, select “Toolbars and Extensions“. If you see a suspicious toolbar, select it and click “Remove“.


    3) Then again in the “Manage Add-ons” window, in “Add-on Types“, Select “Search Providers“. Chose a search engine and click “Set as default“. Select the unknown search engine and click “Remove and Close”.


    4) Open the Tools menu, select “Internet Options”.


    5) In the “General” tab, in “Home page”, enter your preferred page. Click “Apply” and “OK”.


STEP IV: Remove Completely Browser Hijacker Using SpyHunter Anti-Malware Tool

Manual removal of requires being familiar with system files and registries. Removal of any important data can lead to permanent system damage. Prevent this troublesome effect – delete browser hijacker with SpyHunter malware removal tool.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

    1) Again type simultaneously the Windows Button + R key combination
    2) In the box, write “regedit”(without the inverted commas) and hit Enter
    3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
    4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Preventive Security Measures

    1) Enable and properly configure your Firewall.
    2) Install and maintain reliable anti-malware software.
    3) Secure your web browser.
    4) Check regularly for available software updates and apply them.
    5) Disable macros in Office documents.
    6) Use strong passwords.
    7) Don’t open attachments or click on links unless you’re certain they’re safe.
    8) Backup regularly your data.

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Author : Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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