[email protected] Ransomware Virus – How To Remove It and Fix Your Computer

[email protected] is the email address of a ransomware operation. The scam consists of infecting computers, locking their files, and demanding money for the key. Getting hit by a ransomware infection may be a bit frustrating/scary, but the situation can still be resolved in the following ways:

  • Backing up your files
  • Securing the computer
  • Removing the ransomware

We’ll cover them all in this article.

[email protected]

File Extensions
[email protected]

Around 0,5 BTC

Solution #1
You can skip all steps and remove [email protected] with the help of an anti-malware tool.

Solution #2
[email protected] ransomware can be removed manually, though it can be very hard for most home users. See the detailed tutorial below.

Email Spam, exploit kits.

[email protected] Ransomware virus – Details About The Virus

[email protected] finds its way into your system through the magic of email spam. This method is as old as the WWW. The crooks use botnets, networks that send a massive amount of infectious emails to unsuspecting victims.

The method works. The Internet is getting more secure, which, paradoxically, makes people more prone to clicking on shady connections. Back when the Internet was first becoming mainstream, almost all sites had shady connections on them and email domains were very bad at filtering spam. That situation made users more cautious about clicking.

To protect your computer from infections watch out for emails that…

  • Contain weird attachments
  • Don’t have the proper email address for the company
  • Lack a concrete title

[email protected] is likely a sub-virus of the Globe ransomware family. As such the scam uses the RSA encryption algorithm and ads the titular email as a file extension to the locked files. The coding of RSA is very strong, and files can’t be unlocked without a key, which is the point.

Encryption is a double-edged sword. It can be used to both protect your privacy and invade it. The scammers target important file types like:

  • Documents
  • Photos
  • Audio Files
  • Game saves
  • Personal info
  • Password files

Once the virus is on your PC, it’s going to instruct you to contact the cybercriminals and negotiate the ransom exchange. Our advice is to not only abstain from paying the crook, but not even to bother contacting them. There are better solutions for resolving the situation than indulging in the scam. Every penny given to the crooks furthers their goals of expanding their operations and infecting more people.

The [email protected] virus will display this message on your computer:

Your files are encrypted!

Your personal identifier

[ code )

Your documents, photos, databases, save games and other important data has been encrypted.

Data recovery requires a decoder

To get the decoder should send an email to [email protected]. In a letter to indicate your personal identifier (at the beginning of the document).


Do not attempt to remove the program or run the anti-virus tools

Attempts to self-decrypting files will result in the loss of your data

Decoders are not compatible with other users of your data, because each user’s unique encryption key

[email protected] – How To Prevent The Ransomware From Coming Back?

The infection of your computer is a sure sign that your system is targeted by cybercriminals. While this is dangerous, it can be remedied by getting an anti-malware tool. You can run a free scan of your system and remove the [email protected] with the tool. You can also see if you have any other threats on your computer like browser hijackers, adware, or malware.

[email protected] Ransomware Removal

For a faster solution, you can run a scan with an advanced malware removal tool and delete [email protected] completely with a few mouse clicks.

STEP I: Start the PC in Safe Mode with Network
This will isolate all files and objects created by the ransomware so they will be removed efficiently.

    1) Hit WIN Key + R


    2) A Run window will appear. In it, write “msconfig” and then press Enter
    3) A Configuration box shall appear. In it Choose the tab named “Boot
    4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
    5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking

STEP II: Show Hidden Files

    1) Open My Computer/This PC
    2) Windows 7

      – Click on “Organize” button
      – Select “Folder and search options
      – Select the “View” tab
      – Go under “Hidden files and folders” and mark “Show hidden files and folders” option

    3) Windows 8/ 10

      – Open “View” tab
      – Mark “Hidden items” option


    4) Click “Apply” and then “OK” button

STEP III: Enter Windows Task Manager and Stop Malicious Processes

    1) Hit the following key combination: CTRL+SHIFT+ESC
    2) Get over to “Processes
    3) When you find suspicious process right click on it and select “Open File Location
    4) Go back to Task Manager and end the malicious process. Right click on it again and choose “End Process
    5) Next you should go folder where the malicious file is located and delete it

STEP IV: Remove Completely [email protected] Ransomware Using SpyHunter Anti-Malware Tool

Manual removal of [email protected] requires being familiar with system files and registries. Removal of any important data can lead to permanent system damage. Prevent this troublesome effect – delete [email protected] ransomware with SpyHunter malware removal tool.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

    1) Again type simultaneously the Windows Button + R key combination
    2) In the box, write “regedit”(without the inverted commas) and hit Enter
    3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
    4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Recover Encrypted Files

    1) Use present backups
    2) Restore your personal files using File History

      – Hit WIN Key
      – Type “restore your files” in the search box
      – Select “Restore your files with File History
      – Choose a folder or type the name of the file in the search bar


      – Hit the “Restore” button

    3) Using System Restore Point

      – Hit WIN Key
      – Select “Open System Restore” and follow the steps


STEP VII: Preventive Security Measures

    1) Enable and properly configure your Firewall.
    2) Install and maintain reliable anti-malware software.
    3) Secure your web browser.
    4) Check regularly for available software updates and apply them.
    5) Disable macros in Office documents.
    6) Use strong passwords.
    7) Don’t open attachments or click on links unless you’re certain they’re safe.
    8) Backup regularly your data.

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Author : Alex Dimchev

Alex Dimchev is a beat writer for Best Security Search. When he's not busy researching cyber-security matters, he enjoys sports and writing about himself in third person.

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