Phoenix Ransomware Virus (Removal Steps and Protection Updates)

The Phoenix ransomware is a new malware virus that is currently under development by its creators and we expect to see updated versions soon. To learn more about the threat and how to remove existing infections read our removal guide.

Phoenix Ransomware Description

The Phoenix ransomware is a new virus that is currently being developed by computer criminals. It current state shows that the code is buggy and doesn’t really pose a significant threat to its victims however we expect to see updated versions in the near future. As other recent ransomware threats this one is also based on the open-source HiddenTear codebase and as such uses the AES-256 cipher to encrypt target user files. Recently another Hiddentear-based ransomware known as RIP was discovered and this malware may possibly be an updated version of it.

Upon infection the Phoenix ransomware targets specific file extensions and crafts a ransom name bearing the name Important!.txt which is placed on the user’s desktop. Its contents read the following:

All your files has been encrypted with a strong AES-256 ciphers
Send 0.2 BTC to this address: 1KdiPSdmqn7BsQFs9kqXdRqygruQeGZCX
Once you make your payment send a message in this email address: [email protected]

Phoenix Ransomware Distribution

The Phoenix ransomware primarily spreads through the typical HiddenTear infection sources – spam email messages, browser hijackers and infected software bundles downloaded from untrusted sites or P2P networks.

Phoenix Ransomware Removal

For a faster solution, you can run a scan with an advanced malware removal tool and delete Phoenix completely with a few mouse clicks.

STEP I: Start the PC in Safe Mode with Network
This will isolate all files and objects created by the ransomware so they will be removed efficiently.

1) Hit WIN Key + R

2) A Run window will appear. In it, write “msconfig” and then press Enter
3) A Configuration box shall appear. In it Choose the tab named “Boot”
4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking”

STEP II: Show Hidden Files

1) Open My Computer/This PC
2) Windows 7
– Click on “Organize” button
– Select “Folder and search options”
– Select the “View” tab
– Go under “Hidden files and folders” and mark “Show hidden files and folders” option

3) Windows 8/ 10

– Open “View” tab
– Mark “Hidden items” option



4) Click “Apply” and then “OK” button

STEP III: Enter Windows Task Manager and Stop Malicious Processes

1) Hit the following key combination: CTRL+SHIFT+ESC
2) Get over to “Processes”
3) When you find suspicious process right click on it and select “Open File Location”
4) Go back to Task Manager and end the malicious process. Right click on it again and choose “End Process”
5) Next you should go folder where the malicious file is located and delete it

STEP IV: Remove Completely Phoenix Ransomware Using SpyHunter Anti-Malware Tool

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

1) Again type simultaneously the Windows Button + R key combination
2) In the box, write “regedit”(without the inverted commas) and hit Enter
3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Recover Encrypted Files

1) Use present backups
2) Restore your personal files using File History
– Hit WIN Key
– Type “restore your files” in the search box
– Select “Restore your files with File History”
– Choose a folder or type the name of the file in the search bar



– Hit the “Restore” button

3) Using System Restore Point

– Hit WIN Key
– Select “Open System Restore” and follow the steps

STEP VII: Preventive Security Measures

1) Enable and properly configure your Firewall.
2) Install and maintain reliable anti-malware software.
3) Secure your web browser.
4) Check regularly for available software updates and apply them.
5) Disable macros in Office documents.
6) Use strong passwords.
7) Don’t open attachments or click on links unless you’re certain they’re safe.
8) Backup regularly your data.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter