Oops Ransomware Virus (Removal Steps and Protection Updates)

Users infected with the new Oops ransomware can remove infections from their computers and protect themselves by reading our comprehensive removal guide.


Name
Oops

File Extensions
.oops

Ransom
0.2 Bitcoins

Solution #1
You can skip all steps and remove Oops with the help of an anti-malware tool.

Solution #2
Oops ransomware can be removed manually, though it can be very hard for most home users. See the detailed tutorial below.

Distribution
Spam Email Campaigns, malicious ads & etc.

Oops Ransomware Description

Security researchers have identified a new dangerous ransomware which uses the .oops extension. The so-called Oops ransomware is currently under an active investigation by various teams around the world. At the moment we only have limited information about it and we cannot conclude if this is an independent development or is part of a larger malware family.

Upon infection the virus follows the typical infection behavior patterns – it uses its encryption engine to target various sensitive user data which is encrypted using the AES cipher. The following file type extensions are affected and renamed using the .oops extension:

.mid, .wma, .flv, .mkv, .mov, .avi, .asf, .m peg, .vob, .mpg, .wmv, .fla, .swf, .wav, .mp3, .qcow2, .vdi, .vmdk, .vmx, .gpg, .aes, .ARC, .PAQ, .tar, .bz2, .tbk, .bak, .tar, .t z, .rar, .zip, .djv, .djvu, .svg, .bmp, .png, .gif, .raw, .com, .jpeg, .jpg, .tif, .tiff, .NEF, .psd, .cmd, .bat, .class, .jar, .java, .asp, .aspx, .brd, .sch, .dch, .dip, .vbs, .asm, .pas, .cpp, .php, .ldf, .mdf, .ibd, .MYI, .MYD, .frm, .odb, .dbf, .mdb, .sql, .SQLITEDB, .SQLITE3, .asc, .lay6, .lay, .ms11, .sldm, .sldx, .ppsm, .ppsx, .ppam, .docb, .mml, .sxm, .otg, .odg, .uop, .potx, .potm, .pptx, .pptm, .std, .sxd, .pot, .pps, .sti, .sxi, .otp, .odp, .wks, .xltx, .xltm, .xlsx, .xlsm, .xlsb, .slk, .xlw, .xlt, .xlm, .xlc, .dif, .stc, .sxc, .ots, .ods, .hwp, .dotm, .dotx, .docm, .docx, .DOT, .max, .xml, .txt, .csv, .not, .RTF, .pdf, .XLS, .PPT, .stw, .sxw, .Ott, .odt, .DOC, .pem, .csr, .crt, .key, .dat

The crafted ransomware note is named _HELP_Recover_Files_.html and contains the following message:

!!! IMPORTANT INFORMATION !!!

All of your files are encrypted with RSA-2048 and AES-128 ciphers.
More information about RSA and AES can be found here:
https://en.wikipedia.org/wiki/RSA_(cryptosystem)
https://en.wikipedia.org/wiki/Advanced_Encryption_Standard

Decrypting of your files is only possible with private key and decrypt program, which is on our secret server.
To receive your private key you need to make payment to us.
After you make payment run program called ‘DecryptFiles’ that is located on your Desktop and your Documents.
Program will automatically decrypt all of your files!

If you try to decrypt files with another software your files can be forever lost.

How to buy decrypter?

1. You can make a payment with BitCoins, there are many methods to get them.

2. You should register BitCoin Wallet

3. Purchase Bitcoins – Althought it is not very easy to buy bitcoins, it is getting simpler every day.

Here are our recommendations:

Localbitcoins.com (WU) – Buy Bitcoins with Western Union
Coincafe.com – Recommended for fast, simple service.
Localbitcoins.com Service allows you to search for people in your community willing to sell bitcoins to you directly.
CEX.IO – Buy Bitcoins with VISA/MASTERCARD or Wire Transfer
btcdirect.eu – THE BEST FOR EUROPE

4. Send 0.2 BTC to Bitcoin address:

5. After you make payment, run program called ‘DecryptFiles’that is located on your Desktop and your Documents.
Program will automatically decrypt all of your files!

The criminal operator of the Oops ransomware demand a ransomware payment of 0.2 Bitcoins to release the private decryption key. We advise all victims that they do not pay the fee and use a trusted anti-spyware tool to remove the infection and restore their files. In many cases the criminals take the fee and do not help the victims.

The virus is currently being added to the various definitions sets of the anti-spyware and anti-virus vendors.

Oops Ransomware Distribution

The Oops ransomware is distributed as a malicious binary file mainly to Serbian-speaking computer users. The majority of infections are done through payload downloaders that are bundled with various software bundles or updates.

Other infection methods include spam email messages which contain hyperlinks and use social engineering tricks to make the victims download and run the infected files. They can also be found on various untrusted download sites and P2P networks like BitTorrent.

Oops Ransomware Removal

For a faster solution, you can run a scan with an advanced malware removal tool and delete Oops completely with a few mouse clicks.

STEP I: Start the PC in Safe Mode with Network
This will isolate all files and objects created by the ransomware so they will be removed efficiently.

    1) Hit WIN Key + R

Windows-key-plus-R-button-launch-Run-Box-in-Windows-illustrated

    2) A Run window will appear. In it, write “msconfig” and then press Enter
    3) A Configuration box shall appear. In it Choose the tab named “Boot
    4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
    5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking

STEP II: Show Hidden Files

    1) Open My Computer/This PC
    2) Windows 7

      – Click on “Organize” button
      – Select “Folder and search options
      – Select the “View” tab
      – Go under “Hidden files and folders” and mark “Show hidden files and folders” option

    3) Windows 8/ 10

      – Open “View” tab
      – Mark “Hidden items” option

    show-hidden-files-win8-10

    4) Click “Apply” and then “OK” button

STEP III: Enter Windows Task Manager and Stop Malicious Processes

    1) Hit the following key combination: CTRL+SHIFT+ESC
    2) Get over to “Processes
    3) When you find suspicious process right click on it and select “Open File Location
    4) Go back to Task Manager and end the malicious process. Right click on it again and choose “End Process
    5) Next you should go folder where the malicious file is located and delete it

STEP IV: Remove Completely Oops Ransomware Using SpyHunter Anti-Malware Tool

Manual removal of Oops requires being familiar with system files and registries. Removal of any important data can lead to permanent system damage. Prevent this troublesome effect – delete Oops ransomware with SpyHunter malware removal tool.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

    1) Again type simultaneously the Windows Button + R key combination
    2) In the box, write “regedit”(without the inverted commas) and hit Enter
    3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
    4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Recover Encrypted Files

    1) Use present backups
    2) Restore your personal files using File History

      – Hit WIN Key
      – Type “restore your files” in the search box
      – Select “Restore your files with File History
      – Choose a folder or type the name of the file in the search bar

    restore-your-personal-files-using-File-History-bestecuritysearch

      – Hit the “Restore” button

    3) Using System Restore Point

      – Hit WIN Key
      – Select “Open System Restore” and follow the steps

restore-files-using-system-restore-point

STEP VII: Preventive Security Measures

    1) Enable and properly configure your Firewall.
    2) Install and maintain reliable anti-malware software.
    3) Secure your web browser.
    4) Check regularly for available software updates and apply them.
    5) Disable macros in Office documents.
    6) Use strong passwords.
    7) Don’t open attachments or click on links unless you’re certain they’re safe.
    8) Backup regularly your data.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

Author : Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.


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