Matrix Ransomware Virus (Removal Steps and Protection Updates)

The Matrix ransomware is new malware threat that primarily targets and English and Russian-speaking targets and encrypts their data, the victims are then extorted for a ransom sum payment. To learn how to remove active infections from your computer continue reading out removal guide.

Matrix Ransomware Ransomware Description

The Matrix ransomware is a new malware threat that was identified by several samples found on the 1st of December 2016. Upon infection it encrypts target user data and extorts the users for a ransom sum payment.

The crafted ransom note is written in both English and Russian which means that the primary targets are the speakers of these two languages. The contents of these messages reads the following:

Attention! All your files was encrypted.

To decrypt the files, You have to should send the following code
ID-{UNIQUE VICTIM ID}
to e-mail address: [email protected]

Then You will receive all necessary instructions.

All the attempts of decryption them by yourself please make a backup at first because the
decryption will become impossible in case of any changes inside the files.

If you did not receive the answer from the aforecited email for more thon 24 heurs (and only
in this case!), use the reseve e-mail address:
[email protected]

The virus uses two email addresses – [email protected] or [email protected].

Matrix Ransomware Distribution

The first malware samples of the Matrix ransomware were found to be distributed via the usual virus spread methods – spam email campaigns, browser hijackers, malicious ads and etc.

Matrix Ransomware Removal

For a faster solution, you can run a scan with an advanced malware removal tool and delete Matrix completely with a few mouse clicks.

STEP I: Start the PC in Safe Mode with Network
This will isolate all files and objects created by the ransomware so they will be removed efficiently.

1) Hit WIN Key + R

2) A Run window will appear. In it, write “msconfig” and then press Enter
3) A Configuration box shall appear. In it Choose the tab named “Boot”
4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking”

STEP II: Show Hidden Files

1) Open My Computer/This PC
2) Windows 7
– Click on “Organize” button
– Select “Folder and search options”
– Select the “View” tab
– Go under “Hidden files and folders” and mark “Show hidden files and folders” option

3) Windows 8/ 10

– Open “View” tab
– Mark “Hidden items” option



4) Click “Apply” and then “OK” button

STEP III: Enter Windows Task Manager and Stop Malicious Processes

1) Hit the following key combination: CTRL+SHIFT+ESC
2) Get over to “Processes”
3) When you find suspicious process right click on it and select “Open File Location”
4) Go back to Task Manager and end the malicious process. Right click on it again and choose “End Process”
5) Next you should go folder where the malicious file is located and delete it

STEP IV: Remove Completely Matrix Ransomware Using SpyHunter Anti-Malware Tool

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

1) Again type simultaneously the Windows Button + R key combination
2) In the box, write “regedit”(without the inverted commas) and hit Enter
3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Recover Encrypted Files

1) Use present backups
2) Restore your personal files using File History
– Hit WIN Key
– Type “restore your files” in the search box
– Select “Restore your files with File History”
– Choose a folder or type the name of the file in the search bar



– Hit the “Restore” button

3) Using System Restore Point

– Hit WIN Key
– Select “Open System Restore” and follow the steps

STEP VII: Preventive Security Measures

1) Enable and properly configure your Firewall.
2) Install and maintain reliable anti-malware software.
3) Secure your web browser.
4) Check regularly for available software updates and apply them.
5) Disable macros in Office documents.
6) Use strong passwords.
7) Don’t open attachments or click on links unless you’re certain they’re safe.
8) Backup regularly your data.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter