Since malware attacks are increasing and users suffer from daily attacks, we have decided to make a tutorial which will help you delete malware, try and restore files in case they are encoded by crypto-viruses and protect yourself in the future as well.
Try to Load Your PC in Safe Mode
For various Windows OS’s:
1) Hit WIN Key + R
2) A Run window will appear. In it, write “msconfig” and then press Enter.
3) A Configuration box shall appear. In it Choose the menu named “Boot”.
4) Choose the Safe Boot preference and then go to Network under it to tick it.
Eliminate the malicious processes
1) hit the following key combination: CTRL+ESC+SHIFT
2) Get over to Processes.
3) Choose the suspicious process if you have found it and then right click it after which click on “Open File Location”.
4) End the malicious process by again right-clicking and choosing “End Process”.
Delete registry objects created by malware.
For all Windows versions:
1) Again type simultaneously the Windows Button + R. key combination.
2) In the type box, write “regedit”(without the inverted comas) and hit Enter.
3) Type the CTRL+F key combination and then write the malicious name in the search type field to locate the malicious executable.
4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys.
Recover files encrypted by Crypto-Vriuses.
If you want to try recovering files yourself, you have several options:
Option One: By using Windows’s System Restore
1) Hit the Windows Button + R. key combination.
2) After the “Run” Window pops up, write “rstrui” and hit on the Enter button.
3) Choose a restore point and continue.
IMPORTANT: If you want to be more effective, we strongly suggest booting in safe mode if you are to do this!
Option Two: By using Windows’s Shadow Volume Copies
To access shadow volume copies you may require a program, like Shadow Explorer. Install it open it and make it scan for shadow copies. If you have them enabled, this method will work, in case the crypto-virus has not deleted them.
Option Three: By using various Recovery Software
This option will not ensure maximum effectiveness and recovery rate but still, you may restore several files. Most data recovery programs are available for free online, simply Google “Data Recovery Software”.
Prevent viruses from damaging your files in the future.
To protect your important data we suggest that you store it in the cloud. Programs that makes online backup possible also enable you to schedule auto backup on different time periods and this way, even if you lose your data, you can find it uploaded in securely encrypted account, access to which only you have.