[email protected] Ransomware Virus (Removal Steps and Protection Updates)

The [email protected] ransomware is a new malware that has been discovered in spam email campaigns this month. Learn how to remove it by reading our guide.

[email protected] Ransomware Description

The [email protected] is one of the latest October 2016 malware threats that has been identified by security experts. The discovered strains were found in infected macros in Microsoft Office documents.

The initial code inspection reveals that this ransomware is a variant of the Crysis family. It also uses the “.xtbl” file name extensions when it infects the target user files. The following file name extensions are affected:

.mp4, .rar, .zip, .flv, .png, .jpeg, .txt, .jpg, .ibank, .js, odc, .odm, .odp, .ods, .odt, .docm, .docx, .doc, .odb, sql, .7z, .m4a,.wma, .gdb, .tax, .pkpass, .bc6, .bc7, .avi, .wmv, .csv, .d3dbsp,.sie, .sum,.t13, .t12, .qdf, .bkp, .qic, .bkf, .sidn, .sidd, .mddata, .itl, .itdb, .icxs, .hvpl, .hplg, .hkdb, .mdbackup, .syncdb, .gho, .cas, .svg, .map, .wmo, .itm, .sb, .fos, .mov, .vdf, .ztmp, .sis, .sid, .ncf, .menu, .layout, .dmp, .blob, .esm, .vcf, .vtf, .dazip, .fpk, .mlx, .kf, .iwd, .vpk, .tor, .psk, .rim, .w3x, .fsh, .ntl, .arch00, .lvl, .snx, .cfr, .ff, .vpp_pc, .lrf, .m2, .mcmeta, .vfs0, .mpqge, .kdb, .db0, .dba, .rofl, .hkx, .bar, .upk, .das, .iwi, .litemod, .asset, .forge, .ltx, .bsa, .apk, .re4, .sav, .lbf, .slm, .bik, .epk, .rgss3a, .pak, .big, wallet, .wotreplay, .xxx, .desc, .py, .m3u, .css, .rb,.p7c, .p7b, .p12, .pfx, .pem, .crt, .cer, .der, .x3f, .srw, .pef, .ptx, .r3d, .rw2, .rwl, .raw, .raf, .orf, .nrw, .mrwref, .mef, .erf, .kdc, .dcr, .cr2, .crw, .bay, .sr2, .srf, .arw, .3fr, .dng, .jpe,.cdr, .indd, .ai, .eps, .pdf, .pdd, .psd, .dbf, .mdf, .wb2, .rtf, .wpd, .dxg, .xf, .dwg, .pst, .accdb, .mdb, .pptm, .pptx, .ppt, .xlk, .xlsb, .xlsm, .xlsx, .xls, .wps

The virus appears to target only the local physical drives, as the current version of the threat does not seem to be able to affect network shares.

The ransomware has a distinctive feature – it scans for targeted containers on removable storage and builds an index file of the accessed data. This is used as a reference when the encryption engine runs. One of the ways to notice the early stage of the ransomware infection is to look for signs of an increased disk read or write operations or an increase in the power consumption of the computer itself.

When the encryption is complete the victims can spot that the target files have been renamed following the formula – ‘[random_characters].{[email protected]}.xtbl.

The victims are blackmailed to pay a ransom fee that ranges from 0.5 to 2 BitCoins.

[email protected] Ransomware Distribution

The ransomware has been discovered in several spam email attack campaigns. The delivery method chosen by the hackers is via macro-infected Documents. When the files are opened they appear as blank sheets that contain an unfamiliar name. The users are scammed to run the macro to “load” the contents of the message.

[email protected] Ransomware Removal

STEP I: Start the PC in Safe Mode with Network
This will isolate all files and objects created by the ransomware so they will be removed efficiently.

1) Hit WIN Key + R

2) A Run window will appear. In it, write “msconfig” and then press Enter
3) A Configuration box shall appear. In it Choose the tab named “Boot”
4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking”

STEP II: Show Hidden Files

1) Open My Computer/This PC
2) Windows 7
– Click on “Organize” button
– Select “Folder and search options”
– Select the “View” tab
– Go under “Hidden files and folders” and mark “Show hidden files and folders” option

3) Windows 8/ 10

– Open “View” tab
– Mark “Hidden items” option



4) Click “Apply” and then “OK” button

STEP III: Enter Windows Task Manager and Stop Malicious Processes

1) Hit the following key combination: CTRL+SHIFT+ESC
2) Get over to “Processes”
3) When you find suspicious process right click on it and select “Open File Location”
4) Go back to Task Manager and end the malicious process. Right click on it again and choose “End Process”
5) Next you should go folder where the malicious file is located and delete it

STEP IV: Remove Completely [email protected] Ransomware Using SpyHunter Anti-Malware Tool

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

1) Again type simultaneously the Windows Button + R key combination
2) In the box, write “regedit”(without the inverted commas) and hit Enter
3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Recover Encrypted Files

1) Use present backups

2) Use professional data recovery software
– Stellar Phoenix Data Recovery – a specialist tool that can restore partitions, data, documents, photos, and 300 more file types lost during various types of incidents and corruption.

3) Using System Restore Point
– Hit WIN Key
– Select “Open System Restore” and follow the steps

4) Restore your personal files using File History
– Hit WIN Key
– Type “restore your files” in the search box
– Select “Restore your files with File History”
– Choose a folder or type the name of the file in the search bar



– Hit the “Restore” button

STEP VII: Preventive Security Measures

1) Enable and properly configure your Firewall.
2) Install and maintain reliable anti-malware software.
3) Secure your web browser.
4) Check regularly for available software updates and apply them.
5) Disable macros in Office documents.
6) Use strong passwords.
7) Don’t open attachments or click on links unless you’re certain they’re safe.
8) Backup regularly your data.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter