[email protected] Ransomware Removal Guide

The [email protected] ransowmare is a variant of the CrySiS malware that encrypts the user files with a strong AES 256-bit cipher and demands a BitCoin ransom see of 0.5 Bitcoins.

[email protected] Ransomware Description

This is a new spinoff from the CrySiS ransomware which targets a lot of file name extensions and encrypts them with a AES 256-bit cryptography cipher. The malware targets all latest versions of the Microsoft Windows operating systems – Windows 7, Windows 8 (8.1) and Windows 10. I

When the ransomware is installed on the victim system it creates a random new executable in the AppData% or the %LocalAppData% location. This binary file is then launched and encrypts all major file name extensions. When the encryption is complete, all affected files have their extensions changed to [email protected].

The ransomware creates a “How to decrypt your files.txt” ransom note in each folder where an encrypted file has been made, as well as on the Desktop. The malware also deletes all Shadow Volume Copies on the local machine to prevent file restoration.

Here are the affected extensions:

.sql, .mp4, .7z, .rar, .m4a, .wma, .avi, .wmv, .csv, .d3dbsp, .zip, .sie, .sum, .ibank, .t13, .t12, .qdf, .gdb, .tax, .pkpass, .bc6, .bc7, .bkp, .qic, .bkf, .sidn, .sidd, .mddata, .itl, .itdb, .icxs, .hvpl, .hplg, .hkdb, .mdbackup, .syncdb, .gho, .cas, .svg, .map, .wmo, .itm, .sb, .fos, .mov, .vdf, .ztmp, .sis, .sid, .ncf, .menu, .layout, .dmp, .blob, .esm, .vcf, .vtf, .dazip, .fpk, .mlx, .kf, .iwd, .vpk, .tor, .psk, .rim, .w3x, .fsh, .ntl, .arch00, .lvl, .snx, .cfr, .ff, .vpp_pc, .lrf, .m2, .mcmeta, .vfs0, .mpqge, .kdb, .db0, .dba, .rofl, .hkx, .bar, .upk, .das, .iwi, .litemod, .asset, .forge, .ltx, .bsa, .apk, .re4, .sav, .lbf, .slm, .bik, .epk, .rgss3a, .pak, .big, wallet, .wotreplay, .xxx, .desc, .py, .m3u, .flv, .js, .css, .rb, .png, .jpeg, .txt, .p7c, .p7b, .p12, .pfx, .pem, .crt, .cer, .der, .x3f, .srw, .pef, .ptx, .r3d, .rw2, .rwl, .raw, .raf, .orf, .nrw, .mrwref, .mef, .erf, .kdc, .dcr, .cr2, .crw, .bay, .sr2, .srf, .arw, .3fr, .dng, .jpe, .jpg, .cdr, .indd, .ai, .eps, .pdf, .pdd, .psd, .dbf, .mdf, .wb2, .rtf, .wpd, .dxg, .xf, .dwg, .pst, .accdb, .mdb, .pptm, .pptx, .ppt, .xlk, .xlsb, .xlsm, .xlsx, .xls, .wps, .docm, .docx, .doc, .odb, .odc, .odm, .odp, .ods, .odt

[email protected] Ransomware Distribution

The [email protected] ransomware is distributed via spam email campaigns that contain infected attachments or malicious links in the contents of the messages. The hackers use forged header information and impersonate major shipping companies like DHL and FedEx. The messages state that there is a delivery package failure for a given reason. The inserted attachments or links allegedly contain information about the shipment.

When they are opened the infection with the ransomware is started.

[email protected] Ransomware Removal

For a faster solution, you can run a scan with an advanced malware removal tool and delete [email protected] completely with a few mouse clicks.

STEP I: Start the PC in Safe Mode with Network
This will isolate all files and objects created by the ransomware so they will be removed efficiently.

1) Hit WIN Key + R

2) A Run window will appear. In it, write “msconfig” and then press Enter
3) A Configuration box shall appear. In it Choose the tab named “Boot”
4) Mark “Safe Boot” option and then go to “Network” under it to tick it too
5) Apply -> OK

Or check our video guide – “How to start PC in Safe Mode with Networking”

STEP II: Show Hidden Files

1) Open My Computer/This PC
2) Windows 7
– Click on “Organize” button
– Select “Folder and search options”
– Select the “View” tab
– Go under “Hidden files and folders” and mark “Show hidden files and folders” option

3) Windows 8/ 10

– Open “View” tab
– Mark “Hidden items” option



4) Click “Apply” and then “OK” button

STEP III: Enter Windows Task Manager and Stop Malicious Processes

1) Hit the following key combination: CTRL+SHIFT+ESC
2) Get over to “Processes”
3) When you find suspicious process right click on it and select “Open File Location”
4) Go back to Task Manager and end the malicious process. Right click on it again and choose “End Process”
5) Next you should go folder where the malicious file is located and delete it

STEP IV: Remove Completely [email protected] Ransomware Using SpyHunter Anti-Malware Tool

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter

STEP V: Repair Windows Registry

1) Again type simultaneously the Windows Button + R key combination
2) In the box, write “regedit”(without the inverted commas) and hit Enter
3) Type the CTRL+F and then write the malicious name in the search type field to locate the malicious executable
4) In case you have discovered registry keys and values related to the name, you should delete them, but be careful not to delete legitimate keys

Further help for Windows Registry repair

STEP VI: Recover Encrypted Files

1) Use present backups
2) Restore your personal files using File History
– Hit WIN Key
– Type “restore your files” in the search box
– Select “Restore your files with File History”
– Choose a folder or type the name of the file in the search bar



– Hit the “Restore” button

3) Using System Restore Point

– Hit WIN Key
– Select “Open System Restore” and follow the steps

STEP VII: Preventive Security Measures

1) Enable and properly configure your Firewall.
2) Install and maintain reliable anti-malware software.
3) Secure your web browser.
4) Check regularly for available software updates and apply them.
5) Disable macros in Office documents.
6) Use strong passwords.
7) Don’t open attachments or click on links unless you’re certain they’re safe.
8) Backup regularly your data.

SpyHunter anti-malware tool will diagnose all current threats on the computer. By purchasing the full version, you will be able to remove all malware threats instantly. Additional information about SpyHunter / Help to uninstall SpyHunter